![]() Several people have reported that it "Doesn't always show new messages as they come in, and often thinks there are unread ones when there aren't.Yahoo Mail blocks access by default, from outdated apps that could leave your account vulnerable. If your are using Unified Folders try changing it to All Folders using the ◄► arrows at the top of the folder pane.This is supposedly fixed in 3.3 nightly builds after Feb. ![]() ![]() If you don't use the password wizard and never get prompted for a password for a POP account when checking for new mail you might be running into the POP biff on startup: if we have no password, we say hello to server and then quit bug.If its a Norton/Symantec product you can get a removal tool here. For example, Norton doesn't uninstall cleanly and tends to leave behind pieces that may eventually cause problems. Run Enumprocess to see if you have any remnants of a prior firewall still running.When this occurs you need to use a browser to login to webmail and enter the additional data the captcha requests, since Thunderbird has no way to display the captcha. Some email providers (Gmail, Hotmail and Yahoo do this) lock POP accounts if you make several unsuccessful attempts to login and they suspect the account is being attacked by a 'bot'. You might have to unlock a captcha (“Completely Automated Public Turing test to tell Computers and Humans Apart) using webmail.You might have a badly corrupted folder due to not compacting it often enough. If you see a "Building summary file" message (in Thunderbird's status bar) for a long time, or if nothing else listed above seems to be the problem, try this workaround.This should free up the logjam and let Thunderbird download any other new messages the next time it checks for new mail. You can workaround this by using webmail (a browser) to read and then delete the "bad" message (the oldest new message in the folder). There is also a bug that can cause a similar problem (with some POP servers) if there is a pattern of certain control characters in the message body. Thunderbird may have run into a problem downloading a "bad" (malformed) message.You can also close Thunderbird and manually delete them from your profile folder they will be rebuilt when Thunderbird starts. To rebuild a folder listing right-click on that folder in the folder pane, select Properties, and choose "Rebuild Folder" from the General Information tab. It's possible that the ".msf" files (so called index files used to cache the folder listing) are corrupted.If you read the message using one email client that message will appear as read in the other email clients. IMAP accounts support multiple email clients reading messages in the same mailbox.For POP accounts, check to see if you have Thunderbird set up to automatically download new messages.See Disappearing mail for other ways you might overlook a message. Make sure the drop down View menu is set to "View all messages.If you received an alert saying that new messages have arrived but there are no new messages in your Inbox folder and you didn't get an error message, use this check list. This article was written for Thunderbird but also applies to Mozilla Suite / SeaMonkey (though some menu sequences may differ).
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